Please review our villa terms & conditions below.
Payment: Our rates are based in IDR (Indonesia Rupiah). Full payment for your stay is required at check-in. Alternatively, we require a credit card print to secure payment at a later time during your stay. You will be advised accordingly when you make a reservation inquiry. We accept Visa, Master Card, Amex or cash in foreign currencies.
Confirmations: Confirmations that are received by email or phone will be processed and confirmed by our reservation office within 24 hours. A reservation is considered provisional until the hotel confirms acceptance of the reservation. We confirm the reservation by email or phone, stating the reservation details.
Cancellations: Cancellations and changes must be done in writing (e.g. email). We do not accept cancellations or reservation changes by telephone or in person. A confirmed reservation can be cancelled or changed until 3 full days prior scheduled arrival date. In case of non-arrival on the day (no-show) or cancellation (or change) less than 3 days and until 1 day before arrival , your credit card will be charged for the amount of the first night. Reservations made less than 3 days prior to arrival can not be cancelled or changed.